At Altamash Online Centar, we are committed to protecting your privacy and handling your personal information with care and responsibility. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services.
1. Information We Collect
We may collect the following types of information:
Personal Information (name, phone number, address, email, and identification details where necessary)
Service Information (documents, application details, and support requirements)
Communication Records (messages, calls, and appointment details)
Technical Information (website usage data, if applicable)
2. How We Use Your Information
We use your information to:
Provide assistance and social support services
Help with documentation and application processes
Communicate updates and service-related information
Maintain records and improve our services
Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or trade your personal information. Information may be shared only:
With authorized agencies or service providers when necessary to fulfill your request
To comply with legal obligations
With your consent
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, disclosure, or loss.
5. Data Retention
We retain information only for as long as necessary to provide services and meet legal or operational requirements.
6. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your data, subject to legal and operational obligations
7. Third-Party Services
Our services may involve interaction with government portals or third-party systems. Their privacy practices are governed by their own policies.
8. Cookies and Website Analytics
If our website uses cookies or analytics tools, non-personal information may be collected to improve functionality and user experience.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact Altamash Online Centar.